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Privacy Policy – Flacer Srl

Last updated: 23.10.2025.

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Flacer Srl (“Flacer”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable national data protection laws.

This policy explains how we collect, use, and protect information relating to clients, suppliers, employees, and visitors to our website.

 

1. Data Controller:

Flacer Srl
Loc. Bellaria 31/a, 40036 Vado (BO), Italy
Email: info@flacer.com
For our Iberian operations:
Flacer Iberia SL
Calle Marqués de Larios 9, 3rd Floor, Málaga, Spain
 

2. Personal Data We Collect

We collect and process personal data that you provide to us or that arise from your use of our services and website. This may include:

  • Name, company, job title

  • Address, postal code, and country

  • Email address and phone number

  • Tax and payment details (for business partners)

  • Employment or applicant information (for staff)

  • IP address, browser type, and operating system (via website logs)

  • Behavioural data from website use (e.g., pages visited, duration, device type)

Our website does not intentionally collect information from children under 16. If you believe we have done so, please contact us at privacy@flacer.com, and we will delete such data.

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3. Purposes and Legal Basis of Processing

Flacer processes personal data only when legally permitted and necessary for specific purposes, including:

  • Performing contracts and managing business relationships (Art. 6(1)(b))

  • Fulfilling legal obligations (e.g., accounting, employment) (Art. 6(1)(c))

  • Maintaining communication with clients, suppliers, and partners (Art. 6(1)(f))

  • Managing job applications and HR processes (Art. 6(1)(b) and (c))

  • Ensuring website functionality, security, and optimisation (Art. 6(1)(f))

  • Sending B2B marketing communications, where legitimate (Art. 6(1)(f) or (a))

We do not use personal data for automated decision-making or profiling.

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4. Data Collected When Visiting Our Website

When you access our website, your browser automatically transmits certain technical information to our server. This information (log files) is stored temporarily and may include:

  • IP address

  • Date and time of access

  • Requested file name and URL

  • Referrer URL (page visited before ours)

  • Browser and operating system used

  • Access provider

This data is used to ensure secure operation, maintain performance, and detect potential misuse.
The legal basis is Art. 6(1)(f) GDPR, based on our legitimate interest in technical security.

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5. Cookies and Tracking Tools

We use cookies to ensure the functionality of our website and improve the user experience.

a) Types of cookies

  • Essential cookies – required for technical functionality

  • Functional cookies – remember preferences to enhance usability

  • Analytical cookies – gather aggregated data about site usage

  • Marketing cookies (if applicable) – track engagement to improve outreach

You can control cookie settings in your browser. Disabling cookies may limit website functionality.

b) Google Analytics

If used, Google Analytics collects anonymised information about your site usage to help us improve our website (browser type, pages viewed, duration, approximate location).
IP addresses are anonymised (IP masking).
The legal basis is Art. 6(1)(f) GDPR, as we have a legitimate interest in analysing and improving user experience.
You can prevent tracking by downloading the Google Analytics opt-out browser add-on at
https://tools.google.com/dlpage/gaoptout.

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6. Data Sharing and Transfers

We do not sell or trade your personal data.
We may share data only when:

  • You have given consent (Art. 6(1)(a))

  • It is necessary for contract performance (Art. 6(1)(b))

  • Required by law (Art. 6(1)(c))

  • Based on legitimate interest (Art. 6(1)(f)), e.g., for legal claims or audits

Third-party service providers (e.g., IT, hosting, accounting, logistics) process data only under contract and confidentiality obligations.
Data are stored and processed within the European Economic Area (EEA) unless equivalent safeguards are in place.

7. Retention Periods

We keep data only as long as necessary for their purpose or as required by law:

  • Contract and billing data: 6–10 years (legal obligation)

  • Client/supplier contact data: for the duration of the business relationship

  • HR/applicant data: during employment or 6–12 months post-application (unless consent renewed)

  • Web log data: automatically deleted after a limited period

8. Data Security

We use SSL encryption and implement appropriate technical and organisational security measures to protect data from unauthorised access, alteration, loss, or destruction.
Our systems are regularly updated and monitored to maintain compliance and security standards.

9. Your Rights Under GDPR

You have the right to:

  • Request access to your personal data (Art. 15)

  • Correct inaccurate data (Art. 16)

  • Request deletion of your data (“right to be forgotten”) (Art. 17)

  • Restrict or object to processing (Art. 18–21)

  • Receive a copy of your data in a portable format (Art. 20)

  • Withdraw consent at any time (Art. 7(3))

Please send any requests to privacy@flacer.com.
You also have the right to lodge a complaint with your national supervisory authority (e.g., Garante per la Protezione dei Dati Personali in Italy or AEPD in Spain).

10. Right to Object

If your data are processed based on legitimate interests under Art. 6(1)(f) GDPR, you have the right to object at any time on grounds relating to your situation.
If the objection concerns direct marketing, you can opt out at any time without providing reasons.
To exercise this right, please contact privacy@flacer.com.

11. Links to Other Websites

Our website may contain links to third-party sites.
We are not responsible for their content or data protection practices and encourage you to read their privacy policies before sharing information.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, technical, or organisational changes.
The most recent version will always be published at www.flacer.com/privacy-policy, including the revision date above.

13. Contact

Flacer Srl – Data Protection Office
Loc. Bellaria 31/a, 40036 Vado (BO), Italy
Email: info@flacer.com

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